<ul>
<li>Bachelors or Master&rsquo;s degree in information technology, computer science or equivalent.</li>
<li>Excellent problem-solving and verbal &amp; written communication skills.</li>
<li>Effective time &amp; task management skills.</li>
<li>Strong interpersonal &amp; client-facing skills.</li>
<li>Strong troubleshooting and problem solving skills. Ability to quickly learn to use new software tools.</li>
<li>Strong customer service orientation. Must be comfortable working in a dynamic environment with constant changes and growth.</li>
<li>Capability to gain In-depth knowledge in the product that you will be working on.</li>
<li>Good understanding of computer systems, mobile devices and other tech products.</li>
<li>Must be comfortable with after-hours support requirements.</li>
</ul>